Frequently Asked Questions
Everything you need to know about your ILoveDooney shopping experience.
Are the products sold on ILoveDooney authentic?
Yes, all products sold on ILoveDooney are 100% authentic. We are an authorized retailer for all brands featured on our site, ensuring you receive genuine craftsmanship and quality.
How long will it take for my order to arrive?
Standard shipping typically takes 5 to 7 business days. Once your order is processed and shipped, you will receive a confirmation email with tracking information to monitor your delivery status.
What is your return policy?
We offer a 30-day return policy for unused items in their original packaging. Please note that a small return shipping fee may be deducted from your refund unless the item arrived damaged or incorrect.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover. We also offer secure checkout options through PayPal and Apple Pay.
Do you offer international shipping?
Currently, ILoveDooney ships exclusively to addresses within the United States and its territories. We are looking into expanding our shipping options in the future.
How can I track my order?
You can track your order by clicking the link provided in your shipping confirmation email or by logging into your account on our website and visiting the 'Order History' section.